At PowerfullAU, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, date of birth, and address.
- Account Information: Username, password, and account preferences.
- Payment Information: Credit card details, bank account information, and billing address.
- Transaction Information: Records of lottery tickets purchased, winnings, and payment history.
- Communications: When you contact us, we may keep a record of your communication.
We also automatically collect certain information when you visit our website, including:
- Usage Information: Pages viewed, time spent on the site, and other usage patterns.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Location Information: General location based on IP address.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and sending related notifications
- Verifying your identity and eligibility to use our services
- Communicating with you about your account, winnings, and promotions
- Improving our website and customer experience
- Complying with legal obligations
- Detecting and preventing fraudulent activities
- Analyzing usage patterns and trends
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, identity verification, and customer support.
- Lottery Operators: Official lottery operators to purchase tickets on your behalf.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us permission to share your information.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- 256-bit SSL encryption for all data transmission
- Secure storage of personal and payment information
- Regular security assessments and updates
- Restricted access to personal information
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@powerfullau.com
- By visiting our contact page: Contact Us