Responsible Play

At PowerfullAU, we're committed to promoting responsible gambling practices. We want our customers to enjoy our services in a safe and controlled manner.

Play Responsibly

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Always play responsibly and within your means.

Our Commitment

PowerfullAU is committed to promoting responsible gambling. We provide tools and resources to help you maintain control over your gambling activities:

  • Age verification to prevent underage gambling
  • Deposit limits to help you manage your spending
  • Self-exclusion options for those who need a break
  • Reality checks to remind you of your time spent playing
  • Account history to track your spending and activity
  • Information and resources about responsible gambling
Setting Limits

We encourage all players to set personal limits:

  • Time Limits: Decide in advance how much time you'll spend on lottery activities and stick to it.
  • Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
  • Loss Limits: Determine the maximum amount you're willing to lose before stopping.
  • Session Limits: Take regular breaks to maintain perspective.
Signs of Problem Gambling

Be aware of these warning signs that gambling may be becoming a problem:

  • Spending more money and time on gambling than you can afford
  • Finding it hard to manage or stop your gambling
  • Having arguments with family or friends about money and gambling
  • Losing interest in usual activities or hobbies
  • Always thinking or talking about gambling
  • Lying about gambling or hiding it from other people
  • Chasing losses or gambling to get out of financial trouble
  • Gambling until all your money is gone
  • Borrowing money, selling possessions or not paying bills to fund gambling
  • Feeling anxious, worried, guilty, depressed or irritable
Self-Exclusion

If you feel your gambling is becoming problematic, we offer self-exclusion options that allow you to take a break from gambling:

  • Temporary Break: Exclude yourself for a period of 1 day to 6 months.
  • Extended Self-Exclusion: Exclude yourself for 6 months to 5 years.
  • Permanent Self-Exclusion: Permanently close your account.
Support Resources
If you or someone you know needs help with gambling-related issues, the following resources are available:

Gambling Helpline

1800 858 858

24/7 Free and confidential support

Gambling Help Online

www.gamblinghelponline.org.au

Online counseling, information and support

Gamblers Anonymous

gaaustralia.org.au

Support groups for problem gamblers

Financial Counselling Australia

www.financialcounsellingaustralia.org.au

Free financial counselling services

Need more information about responsible gambling?